REAL ESTATE CAREERS' commitment to maintaining your privacy
REAL ESTATE CAREERS’ Privacy Statement has been created because we value our users and recognise their right to keep Personal Information private.
REAL ESTATE CAREERS collects Personal Information and Personal Data from Site visitors for the purposes of providing services to our users, and (as described below) for the purposes of better customising our services to you. Any Personal Information and Personal Data collected from you will be used by us in accordance with and as described in this Privacy Statement.
This Privacy Statement has been prepared by REAL ESTATE CAREERS. REAL ESTATE CAREERS owns and operates the website located at www.Real Estate Careers.jobs (“the Site”) across desktop, mobile, tablet and apps and including any subdomains.
Where used in this Privacy Statement, the terms “Personal Information”, and “Australian Privacy Principle(s)” have the meaning attributed to those terms in the Privacy Act (Cth) 1988 (“Privacy Act”).
In this Privacy Statement:
- any reference to “REAL ESTATE CAREERS”, “we”, “us” and “our” includes a reference to REAL ESTATE CAREERS Limited and each of REAL ESTATE CAREERS’s related bodies corporate (as that term is defined in the Corporations Act 2001 (Cth)).
- “Advertiser” refers to individuals or entities that post job ads on our Site or use other products to source potential Candidates for job vacancies;
- “Candidates” refers to users of the Site and “Registered Users” refers to Candidates who register on the Site;
- Candidates, Advertisers and users who otherwise subscribe for REAL ESTATE CAREERS products, services or information offered via the Site are referred to generically in this Statement as “visitors”, “users” or “you”, unless the context provides that only Candidates, Registered Users or Advertisers are being referred to;
- “Talent Search” refers to a REAL ESTATE CAREERS product which allows Advertisers to search, refine and connect with Candidates who maintain a REAL ESTATE CAREERS Profile and have a privacy setting of Standard or Limited; and
- “Talent Search Connection Method” means a method by which an Advertiser using Talent Search is able to contact a candidate by sending a Candidate a copy of a job opportunity for which the Advertiser is recruiting, (by using the “send job” function), or sending a Candidate a customised email about a job opportunity, (by using the “message” function). Advertisers who use either of these functions do not, by using those functions, receive access to any Candidate’s Personal Information.
Collecting other information on REAL ESTATE CAREERS visitors
REAL ESTATE CAREERS collects non-Personal Information on Site visits by users including, without limitation, which sections of the Site are most frequently visited, how often, and for how long. This data is always used as aggregated, non-Personal Information, and may be shared with REAL ESTATE CAREERS partners to provide them with information relating to how REAL ESTATE CAREERS visitors ‘use’ the Site. This is done for the purpose of providing you with the best and most efficient career management and recruitment services.
REAL ESTATE CAREERS’ web servers gather your IP address to assist with the diagnosis of problems or support issues with our services, and to monitor the use of our Site, including the monitoring of the location of our users.
This information is used to tailor and measure advertisements to install and/or use the REAL ESTATE CAREERS Apps which appear on third party sites/apps and are targeted towards users’ usage preferences.
Third Party Measurement
In order to better understand our users, REAL ESTATE CAREERS utilises third party measurement companies to assess Site and mobile Site traffic. A tracking code is used to collect the following information on the usage of the Site:
- The number of page views (or page impressions) that occur on the Site;
- The number of unique visitors to the Site;
- How long these unique visitors (on average) spend on the Site when they do visit; and
- Common entry and exit points into the Site.
This aggregated, non-Personal Information is collated and provided to REAL ESTATE CAREERS to assist in analysing the usage of the Site. This data is also accessible by media organisations and research companies, for the purpose of conducting industry comparisons with other Internet websites.
Collecting information on Registered Users
As part of registering with REAL ESTATE CAREERS, we collect Personal Information about Registered Users in order for Registered Users to take full advantage of REAL ESTATE CAREERS’s services. To do this it will be necessary for Registered Users to provide additional information to REAL ESTATE CAREERS, which is accurate, up-to-date and complete. It is a Registered User’s choice to provide us with their personal information. However, if a Registered User chooses not to provide us with the necessary personal information, we may not be able to provide them with some or all of REAL ESTATE CAREERS’s services.
Becoming a Registered User allows you to take advantage of more of the tools, services and resources that may assist you in finding a job. To become a Registered User you will need to submit some Personal Information such as your name and email address. You may access your information at any time by clicking ‘Settings’ on ‘the Site’. REAL ESTATE CAREERS may also use this information in order to customise the service we provide to you. For example, REAL ESTATE CAREERS may use this information to create a REAL ESTATE CAREERS Profile that you may choose to use in the future. However, we will never activate this REAL ESTATE CAREERS Profile (or any other service) without your express consent.
Other information REAL ESTATE CAREERS may collect
REAL ESTATE CAREERS may also collect and use information about your job seeking needs, characteristics and priorities by collecting and analysing data about how you use, or interact with, the products and services offered on the Site (including, by way of example, usage patterns around how regularly you update your profile or how often you submit job applications). REAL ESTATE CAREERS may use this information, including through automated processes applying algorithms, for the purposes set out in this Privacy Statement, including without limitation to better tailor REAL ESTATE CAREERS’ offerings to your job seeking needs and to provide more targeted services to Advertisers and to Candidates including to allow more targeted job opportunities to be surfaced to Candidates and to create ‘signals’ to advertisers that you may be more or less approachable for job opportunities (Approachability Signal).
Job Alerts is an optional service available to Registered Users. REAL ESTATE CAREERS requests that Registered Users provide their email address, and information relating to their employment preferences, so that REAL ESTATE CAREERS can notify Registered Users via email of jobs within their specified criteria. Registered Users can modify or delete their Job Alerts preferences (or their Job Alerts account) at any time by going to their profile.
Users of the Site may also subscribe to Job Alerts without creating a REAL ESTATE CAREERS Profile and becoming a Registered User by electing to do so when searching for jobs on the Site. If you choose to subscribe to Job Alerts in this manner, any Personal Information you provide us when creating your Job Alerts subscription will be stored and used by REAL ESTATE CAREERS in the same manner as if you were a Registered User. You will be able to unsubscribe from Job Alerts subscriptions at any point in time by clicking on the unsubscribe link within the email. In order to best utilise REAL ESTATE CAREERS’s services, we recommend creating a REAL ESTATE CAREERS Profile (see below).
Registered Users may elect to store multiple resumes in their ‘Profile’ area, and use those resumes when applying for a job and to supplement their REAL ESTATE CAREERS Profile. Deleting a resume from the ‘Profile’ area will mean it is no longer accessible to the Registered User. Deleted records may still be stored by REAL ESTATE CAREERS in testing or backup systems for a period of time.
Where resumes are held in testing environments, these are held in closed and secure environments and information is only used for the purpose of internal software testing. Information held in backup systems is only held for the purposes of backing up systems in the event of a data loss.
If you choose a stored resume as your default resume REAL ESTATE CAREERS may use an algorithm that uses that resume, along with other factors, to calculate how you may rate against other candidates in relation to job opportunities that are surfaced to you following a job search or otherwise through REAL ESTATE CAREERS products. This assessment may be shown to you when you are viewing a job ad and may also be shown to advertisers as an indication of REAL ESTATE CAREERS’s assessment of your suitability to a position that an advertiser is trying to fill.
REAL ESTATE CAREERS Profile
A REAL ESTATE CAREERS Profile can include a resume, employment and educational history, contact details, minimum salary expectations, and preferred job classifications and locations. You can edit your REAL ESTATE CAREERS Profile at any time.
Advertisers are able to search REAL ESTATE CAREERS’s Profile database to find and contact relevant candidates. Upon registration, all Registered Users will be asked to create a personal REAL ESTATE CAREERS Profile (‘REAL ESTATE CAREERS Profile’) by providing some key information and selecting one of the privacy settings outlined below. Candidates without REAL ESTATE CAREERS Profiles will also be required to create a REAL ESTATE CAREERS Profile when they first apply for a job on the Site. Registered Users can elect how much of their REAL ESTATE CAREERS Profile they wish to share with Advertisers in the following ways:
In circumstances where Advertisers are searching to find and contact potential candidates, Registered users can elect one of the following privacy settings:
If you elect a “Standard” privacy setting for your REAL ESTATE CAREERS Profile, then:
o except for your resume and contact details, your REAL ESTATE CAREERS Profile can be seen by Advertisers searching the Talent Search database;
o if an Advertiser wishes to purchase access to your REAL ESTATE CAREERS Profile, your full REAL ESTATE CAREERS Profile including your resume and contact details will be emailed immediately to the relevant Advertiser;
o an Advertiser may contact you via a Talent Search Connection Method;
o if you choose to follow a company within the Company Reviews section of the Site, your REAL ESTATE CAREERS Profile, except for your resume and contact details, may be made available to that company; and
o REAL ESTATE CAREERS may parse information from your CV to populate your REAL ESTATE CAREERS Profile.
If you elect a “Limited” privacy setting for your REAL ESTATE CAREERS Profile, then:
o except for your resume and contact details, your REAL ESTATE CAREERS Profile can be seen by Advertisers searching the Talent Search database (but Advertisers cannot purchase your resume and contact details);
o an Advertiser may contact you via a Talent Search Connection Method; and
o if you choose to follow a company within the Company Reviews section of the Site, your REAL ESTATE CAREERS Profile, except for your resume and contact details, may be made available to that company.
If you elect a “Hidden” privacy setting for your REAL ESTATE CAREERS Profile, then your REAL ESTATE CAREERS Profile is completely hidden (thereby preventing Advertisers from viewing your REAL ESTATE CAREERS Profile).All information provided by you when creating a REAL ESTATE CAREERS Profile (including your name, resume, email address, telephone numbers, employment and educational history) may be used by REAL ESTATE CAREERS for the purpose of improving placement opportunities for you or for tailoring specific products to you.
In circumstances where applying for a job opportunity requires some or all of your profile to be sent to the Advertiser, Registered Users are able to amend their REAL ESTATE CAREERS Profile prior to applying.
Registered Users can modify their resume at any time, or modify the privacy options in relation to their REAL ESTATE CAREERS Profile at any time, by going to the Profile area of the Site.
To delete your REAL ESTATE CAREERS Profile you will need to delete your entire account with REAL ESTATE CAREERS. REAL ESTATE CAREERS reserves the right to disable a REAL ESTATE CAREERS Profile at its sole discretion (for example if information is found or believed to be untrue or being stored for improper purposes).
Making an online application to a job advertisement on REAL ESTATE CAREERS is a free and optional service that requires Candidates to complete mandatory fields (for example first name, last name, telephone number and email) so that the Advertiser can identify and contact the applicant. When first applying for a job, Candidates who do not have a REAL ESTATE CAREERS Profile will also be required to create a REAL ESTATE CAREERS Profile based on the information contained in their application - you may subsequently edit your REAL ESTATE CAREERS Profile. Registered Users will also have the option of easily attaching a saved resume. When you apply for a job advertisement on the Site, applications, including attachments and cover letters, are:
- forwarded directly on to the Advertiser and/or its nominated representative; or
- stored in the REAL ESTATE CAREERS Advertiser Centre on behalf of the Advertiser. The REAL ESTATE CAREERS Advertiser Centre allows Advertisers to easily and effectively manage their recruitment process via one central facility made available by REAL ESTATE CAREERS.
REAL ESTATE CAREERS will also retain this information in order to customise the service we provide to Candidates.
Some advertisers may also require you to answer a list of questions selected by that Advertiser as part of your online application. By answering the Application questions you acknowledge that REAL ESTATE CAREERS will provide your answers to that Advertiser and may use your answers to populate your REAL ESTATE CAREERS Profile and enable Advertisers to surface that information when using Talent Search. REAL ESTATE CAREERS may also use your answers to improve our products, including through improving our search and matching capabilities.
By applying to a position advertised on REAL ESTATE CAREERS you are requesting that REAL ESTATE CAREERS pass the information you provide to the relevant Advertiser and/or their nominated representative. Any questions you have relating to a position advertised on REAL ESTATE CAREERS, your online application and/or the status of your application should be directed directly to the Advertiser or their nominated agent, not REAL ESTATE CAREERS. REAL ESTATE CAREERS reserves the right to disable or delete a saved resume or cover letter at its discretion.
Advertisers are required by REAL ESTATE CAREERS to comply with all applicable laws, including relevant obligations relating to the use and disclosure of Personal Information that are outlined in the Privacy Act and any other relevant laws, including those governing health information. The use of your information (personal or otherwise) by these Advertisers is not within the control of REAL ESTATE CAREERS and we cannot accept responsibility for the conduct of these companies.
Candidates have the right to directly contact Advertisers to request access to any Personal Information that you have sent as part of an application or that has been provided to them as part of a REAL ESTATE CAREERS Profile.
In some circumstances, sending your REAL ESTATE CAREERS Profile with an application will be required.
In order to apply for some job opportunities, some or all of your REAL ESTATE CAREERS Profile will be required to be shared with the Advertiser.
When this is required, notwithstanding the privacy setting chosen by you when creating your REAL ESTATE CAREERS Profile (whether it be Standard, Limited or Hidden as set out above), both your online application and some or all of your REAL ESTATE CAREERS Profile (which can include information submitted by you in connection with your employment, educational history, contact details, minimum salary expectations, vaccination status and preferred job classifications and locations) will be shared with the Advertiser.
REAL ESTATE CAREERS will notify you when your REAL ESTATE CAREERS Profile will be part of your application. REAL ESTATE CAREERS will also specify which parts of your REAL ESTATE CAREERS Profile will be sent to the Advertiser with your application.
You can edit your REAL ESTATE CAREERS Profile at any time and prior to submitting your application.
REAL ESTATE CAREERS collects the company name, business address and billing address of Advertisers. It also collects the name, email address and phone number of a primary contact (also referred to on the Site as the ‘administrator’). Advertisers can choose to add additional users to their account, in which case REAL ESTATE CAREERS will collect the name and email address of those other users. In addition, REAL ESTATE CAREERS may collect a mobile phone number for each Advertiser user which will be used by REAL ESTATE CAREERS to occasionally send a text message to verify the user and help keep the Advertisers’ account secure.
Advertisers can change the company name or billing address by accessing their company profile on the REAL ESTATE CAREERS site. REAL ESTATE CAREERS uses these details to manage your account and help keep your account secure, including sending Advertisers applications of Candidates, contacting Advertisers if there is an issue with their job ad and organising payment and invoicing of the account.
Communications to and from REAL ESTATE CAREERS
REAL ESTATE CAREERS may also provide you with selected information about job placement and career-related topics in email communications including in our email newsletter ‘REAL ESTATE CAREERS News Update’. From time to time REAL ESTATE CAREERS and partner companies may also contact you by telephone. You agree that REAL ESTATE CAREERS may contact you about products and services purchased or used by you, and to offer additional products and services. Registered Users may ‘opt-out’ of receiving promotional emails from REAL ESTATE CAREERS in the ‘Settings’ area of the Site, otherwise Users may opt out by clicking ‘unsubscribe’ in the footer of an email received. REAL ESTATE CAREERS will continue to send you non-promotional emails (and where applicable text messages) concerning the management and security of your REAL ESTATE CAREERS account. When we speak to you over the phone we may record the calls for training, verification and quality assurance purposes. Any Personal Information collected on those calls is used in accordance with this Privacy Statement.
REAL ESTATE CAREERS may invite you to participate in market or other research from time to time. This includes research about our current or potential products and services, the overall employment market and/or specific segments of the employment market (“Research”). You may opt out of receiving Research invitations at any time.
Contractors and Partners
REAL ESTATE CAREERS may also disclose your Personal Information to REAL ESTATE CAREERS’s service providers, contractors and partners from time to time but only for the purpose of:
- assisting us to deliver the products and services we offer to you
- enabling you to access the products or services they offer, or
- conducting Research
Where you have consented to us doing so, we’ll pass the information provided to us to a contractor or partner, and in some circumstances, we may also receive information back from them about you (for example, where via our website you are referred to and enrol in a course operated by a third party, then your progress through your chosen course may be shared with REAL ESTATE CAREERS).
Third parties with whom we share your Personal Information are asked by REAL ESTATE CAREERS to comply with all relevant obligations relating to the use and disclosure of Personal Information that are outlined in the Privacy Act and any other applicable laws. Where you are asked by a third party to provide your information directly to them (for example, following a referral from REAL ESTATE CAREERS), the use of your information (personal or otherwise) by these parties' partners will be governed by their own privacy policies and is not within the control of REAL ESTATE CAREERS and we cannot accept responsibility for the conduct of these entities.
Related Bodies Corporate
REAL ESTATE CAREERS may also disclose your Personal Information to REAL ESTATE CAREERS’s related bodies corporate from time to time but only for the purpose of assisting REAL ESTATE CAREERS and its related bodies corporate to provide and improve the products and services offered to job search candidates, advertisers and other users of each of their websites and products including (but not limited to):
- data enhancement and parsing to facilitate product functionality and service quality;
- product development to respond to market changes and customer needs and requests;
- development and improvement of algorithms servicing product functionality (e.g. Search recommendations);
- IT security measures for the benefit of protecting customer data;
- data aggregation to support customer experiences, support services, and data analytics; and
- ensuring the proper and more efficient working of the IT systems and services.
If you are signed in to your REAL ESTATE CAREERS Profile on the Site and visit the website of one of our related bodies corporate, we may track or monitor your behaviour on that site to enable REAL ESTATE CAREERS and its related bodies corporate to improve and tailor the products and services offered to you including providing you with relevant content based on your online activity.
Storage & Security of Personal Information
REAL ESTATE CAREERS takes all reasonable steps to ensure the security of our system and to protect your information from misuse, interference and loss as well as unauthorised access, modification or disclosure. REAL ESTATE CAREERS allows you to access your information in your account at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers, either in Australia or overseas (including the United States of America), that are protected in controlled facilities.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality and privacy of any Personal Information held by REAL ESTATE CAREERS. Except in the case of breaches of our obligations under the Privacy Act or other applicable laws to protect your Personal Information, REAL ESTATE CAREERS will not be held responsible for events arising from unauthorised access of your Personal Information.
In the event of a data breach, REAL ESTATE CAREERS is committed to complying in all respects with the requirements of all Australian Privacy Laws and where required, the provisions of the GDPR. You can also play an important role in keeping your Personal Information secure, by maintaining the confidentiality of any password and accounts used on the Site. Please notify us immediately if there is any unauthorised use of your account by any other Internet user, or any other breach of security relating to your account.
Access to Your Information
Unless you become a Registered User, subscribe to Job Alerts and/or submit a job application online, or become an Advertiser, REAL ESTATE CAREERS does not collect information that identifies you personally. If you become a Registered User, you are able to change or update your Profile at any time by logging in to the ’Profile’ area of the Site. Users who are Job Alert subscribers but not Registered Users do not have access to this additional functionality, however you are able to unsubscribe from Job Alert. In addition, any user is able to at any time request that REAL ESTATE CAREERS deletes any Personal Information held by us in your account by accessing the Site, logging in to your account and accessing the ‘Settings’ section.
Candidates who have applied for any position on the Site should be aware that the Advertiser to whom their application is sent may also be holding their Personal Information and should you wish to access that information this should be requested directly from those Advertisers.
COVID-19 Vaccination Status
A Candidate may decide to provide REAL ESTATE CAREERS with health information (particularly COVID-19 vaccination information). REAL ESTATE CAREERS will only collect information in relation to your COVID-19 vaccination status where you: (a) consent to provide responses to questions asked by an Advertiser as part of your online application to a job advertisement through REAL ESTATE CAREERS (Vaccination Status Questions); (b) have provided your consent to Certsy (Certsy Pty Ltd) to share such information with REAL ESTATE CAREERS; or (c) have voluntarily added the information to your REAL ESTATE CAREERS Profile. We will only provide your responses to Vaccination Status Questions to Advertisers when directly requested to do so by Advertisers as part of facilitating their recruitment process.
Health information, including information about your COVID-19 vaccination status, is sensitive information under the Privacy Act and as such, REAL ESTATE CAREERS takes all reasonable steps to ensure that this information is protected from misuse, interference, loss, unauthorised access, modification or disclosure and to ensure that this information is stored securely. Health information may also be subject to other laws relating to this type of information. This Privacy Statement outlines how REAL ESTATE CAREERS manages health information as required by the Health Records Act 2001 (Victoria) and any other relevant health information legislation. For the avoidance of doubt, all references to ‘Personal Information’ in this Statement include a reference to health information.
Information you choose to share with REAL ESTATE CAREERS may be considered sensitive (e.g. your COVID-19 vaccination status, which is your health information). If you decide to display your vaccination information on your REAL ESTATE CAREERS Profile, the information may be viewed by anyone who has access to your REAL ESTATE CAREERS Profile. While REAL ESTATE CAREERS expressly requires that people accessing their websites comply with all applicable laws (including privacy laws and laws governing health information), REAL ESTATE CAREERS is unable to control how such people use your information. If you have any concerns, you can elect to not state your vaccination status in response to Vaccination Status Questions and you do not have to include the information in your REAL ESTATE CAREERS Profile. You are able to remove information from your REAL ESTATE CAREERS Profile at any time.
REAL ESTATE CAREERS will take all reasonable steps to destroy or de-identify information we hold about your COVID-19 vaccination status when it is no longer required. You may access and request correction if the information in relation to your COVID-19 vaccination status is inaccurate or has changed by contacting REAL ESTATE CAREERS – see the contact us section below.
We retain information you provide to us and which we collect about you, including Personal Information and Personal Data, for so long as we continue to provide services to you and specifically until such time as you request us to delete your Personal Information and Personal Data.
By using REAL ESTATE CAREERS’s services and sharing information with REAL ESTATE CAREERS or Advertisers, you consent to your personal information (including health information) being transferred between all Australian states and territories, and outside Australia, as required.
Sometimes, we transfer or disclose information to third parties including to persons and businesses outside Australia including in New Zealand, United States of America, Ireland and India. These transfers are made in order to assist us to provide you with the products and services, and/or to improve the products and services we offer you. Where we transfer information to persons outside Australia we take reasonable steps to ensure that the recipients of such information do not breach the Australian Privacy Principles (and where appropriate the GDPR) and other applicable laws in relation to that information by entering into binding contractual arrangements with such third parties
Feedback and Complaints about privacy and the REAL ESTATE CAREERS website
REAL ESTATE CAREERS welcomes ideas and feedback about all aspects of the Site. REAL ESTATE CAREERS stores feedback that users send to us. This feedback may be used to administer and refine the service we provide and may be shared with REAL ESTATE CAREERS partners either in aggregate form or with specific identifying characteristics removed.
If you have any complaints about our dealings with your Personal Information including any breaches by us of any Australian Privacy Principles (or other relevant legislation) or any questions regarding this Privacy Statement you are able to submit that complaint or query by contacting us by using the methods detailed in the “Contact Us” paragraph below.
Any complaints received by us will be referred to our compliance team for prompt investigation and a written response will be provided to you as soon as possible.
Should you not be satisfied with the resolution of any complaints made you are able to Real Estate Careers further redress through the Office of the Australian Information Commissioner (see http://www.oaic.gov.au/ for further information).
If you have any feedback or questions about this Privacy Statement, the practices of this Site, or your dealings with REAL ESTATE CAREERS, you can contact us in the following ways:
Post: User Help Desk REAL ESTATE CAREERS Pty Ltd level 4, 150 Albert Road, South Melbourne, VIC 3205 Australia
Provision of Copy of Privacy Statement
If you require a hard copy of this Privacy Statement or a copy in some other format to suit your particular needs please contact us using any of the methods detailed in the “Contact Us” paragraph above, and we will arrange for a suitable copy to be provided to you.